Your privacy is important to us. Please read our policy to understand how we handle your information.
We collect personal information that you provide to us, including your full name, email address, and phone number if you choose to share it. For mentors, we also collect profile photos, bios, educational backgrounds, and university details to facilitate connections with students. Payment information is collected and processed securely through trusted third-party services; we do not store payment details directly on our servers. In addition to personal information, we gather usage data such as the pages you visit, the time you spend on the platform, and your interactions, which helps us improve our services and user experience.
The information we collect is used to facilitate bookings between students and mentors, customize your experience on the platform, and communicate with you regarding updates or support. We also use your data to process payments securely, enhance the performance of our platform, prevent fraud and abuse, and comply with applicable legal obligations. Our goal is to ensure that your experience is safe, efficient, and tailored to your needs.
Your data is stored on secure servers with robust security measures in place to protect against unauthorized access. We do not retain payment details directly; all financial transactions are handled by Indian payment gateways that comply with RBI and PCI-DSS standards, ensuring your payment information remains confidential and secure.
Our website uses cookies to provide essential functionality and to analyze usage for platform improvement. Cookies help us remember your preferences and enhance your browsing experience. You have the option to manage or disable cookies through your browser settings at any time.
We share your data only with trusted third parties that are essential for platform operations, such as payment processors, communication tools, and analytics platforms. We do not sell or rent your personal information to any other parties. All third-party partners are required to handle your data in accordance with applicable privacy laws and our own standards.
Our platform is intended for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16. If we become aware that such information has been provided to us, we will take steps to delete it promptly.
You have the right to access, modify, or delete your personal data held by us. You may also withdraw your consent for data processing at any time. If you have any concerns about your privacy or wish to exercise your rights, please contact us and we will respond promptly to your request.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to operate our platform, or to comply with legal obligations. Once your data is no longer required, it is securely deleted or anonymized.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the platform after changes have been made will constitute your acceptance of the revised policy.
